◉ After placing an order, you will receive a confirmation call or a message via WhatsApp.

◉ We offer free shipping across Pakistan on all orders.

◉ Once your order is confirmed, a tracking ID will be shared via your registered email or WhatsApp so you can monitor your shipment.

◉ If an order remains unconfirmed for 48 hours, it will be automatically canceled.

◉ Orders placed on Sundays or national holidays will be processed and shipped on the next working day.

◉ Standard delivery time is 2 to 5 business days (excluding Sundays). However, during peak shopping seasons or periods of high demand, delivery may take up to 7 working days.

◉ All orders are shipped through TRAX Logistics, ensuring hassle-free delivery and easy returns.

◉ While we strive to deliver your order on time, unforeseen courier delays may occur. If your package is delayed or lost in transit, please contact us for assistance.

◉ For any inquiries or support, reach out to us at:

📞 0308-9771982

📧 info@sanimax.pk

At Sanimax.pk, we strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.

◉You can request a return or exchange within 14 days of receiving your order.

◉Change of mind is not applicable; returns are only accepted for defective, damaged, or incorrect items.

◉The item must be unused, in its original packaging, with all tags and stickers intact to qualify for a return or exchange.

◉Customers must return the item via a traceable courier service (e.g., Trax Logistics or any registered post) at their own expense to our return address.

◉Contact our support team at 📞 0308-9771982 or 📧 info@sanimax.pk to initiate a return.

◉Provide your order details and reason for return.

◉Our team will guide you through the return procedure.

◉Once we receive and inspect the returned item, we will process the refund or exchange.

◉Refunds are only applicable for defective or damaged items.

◉Delivery charges are non-refundable. In most cases, this is Rs. 250.

◉Refunds will be processed via Bank Transfer, Easypaisa, or Store Credit within 7 to 10 working days after approval.

◉Cash refunds are not available. You will need to provide the following details for bank transfers:

• Bank Name
• Account Title
• Bank Account Number / IBAN

◉If you wish to exchange an item, the replacement delivery fee will be Rs. 300 to cover courier costs.

◉The original product must be packed securely, preferably in the same packaging it arrived in.

◉The rider will collect the returned item and deliver the new item upon approval.

◉Do not accept the package if the seal is broken or the packaging appears damaged.

◉Items damaged during use, installation, or due to mishandling are not eligible for return, refund, or exchange.

◉If an issue arises with your order, please report it within 24-48 hours of receiving the package.

• For any further assistance, feel free to contact us:
• 📞 0308-9771982
• 📧 info@sanimax.pk

◉Product prices on our website may change at any time without prior notice.

◉Price adjustments can occur due to updates from manufacturers or suppliers.

◉Discounts, promotional offers, and coupon codes are valid for a limited time and may expire without notice.

◉Sanimax.pk reserves the right to revise prices based on market trends, supplier costs, or promotional updates.

• For any further assistance, feel free to contact us:
• 📞 0308-9771982
• 📧 info@sanimax.pk